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Service Support
BEIHAI YUEDA FRP PRODUCTS
After-sales service
After the product is put into operation, for pipeline failures caused by product quality problems or non-quality problems, our company guarantees that after receiving the user's notice, we will rush to the site as quickly as possible to deal with and restore the smooth flow of the pipeline. We are willing to establish a sincere cooperative relationship with all users, and provide users with high-quality products and good services in accordance with the service policy of "your requirements, our pursuit.
Service System of Guangxi Beihai Yueda FRP Products Co., Ltd.
Including: marketing department, engineer's office, technical quality supervision department and field service department. The organization of the after-sales service system is complete and the action is closely coordinated.
There is also a complete set of quality assurance system, which has passed the iso9001 quality system certification and has been recognized by experts of the quality system certification center, which truly embodies the customer-centered service principle.
Technical personnel of field service department of Guangxi Beihai yueda FRP products co., ltd.
Our company has trained a team of service engineers led by Beihai City model workers and with excellent technical level. During the period from the preparation to the end of the project construction, our engineer team will be stationed at the construction site to provide free full-process technical support, installation guidance and other services, and free installation training for construction personnel on FRP pipes. Field service engineers will provide customers with "24/7 instant service" to ensure that no matter what complex situations, customer problems must be improved and quickly resolved.
Technical support for after-sales service
The first batch of professionals in the development and production of FRP in China are all technical consultants of our company. We can solve the technical problems encountered in the construction of FRP pipes very well and quickly.
Technical arrangements for emergency supply, information consultation and maintenance
We will provide the most efficient and efficient goods distribution and on-site service for your project. In addition to the normal supply to the site in accordance with the requirements of the contract and the progress of the project, if there are some special accessories that need urgent processing, we will deliver the required items to the site within 1 day after receiving the notice. Any questions and inquiries raised by customers on pipelines or installation, we guarantee to give a proper answer within 1 day; the site has technical and service requirements that require technical support, the company's engineers guarantee to arrive at the site within 24 hours, plus the active cooperation of our company's service personnel, will definitely enable your company's project to be completed with quality and quantity.
Warranty Time and Service Charges after Warranty Period
After the completion of the project acceptance, our company will provide two-year on-site warranty service for pipeline products and be responsible for life-long maintenance. Professional and timely maintenance service will still be provided after the warranty period expires, and only material cost will be charged for each maintenance service. The on-site service department will also send special personnel to pay a return visit to the project once every six months to collect the actual use of the pipeline in time to ensure the use effect.
Other service commitments
Our company has also hired experts and scholars from Beihai Municipal Design Institute, as well as senior experts in domestic municipal engineering as technical consultants. We have the ability to solve any special problems encountered in the construction of FRP sand pipeline projects.
Please experts, judges give us the opportunity. We will keep our promise and always serve our customers with the principle of serving our customers.
In the beautiful North Sea integrity of the Yueda look forward to your favor.
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Contact Us
Telephone:0779-2096111
Mailbox:282911489@qq.com
Address: 200 m north of the intersection of Hong Kong Road and Southwest Avenue in Beihai Industrial Park
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